Aries Rail

Aries Rail, a prominent player in rail infrastructure technology, partnered with IQPC to modernise their IT environment, enabling their staff to work efficiently across multiple locations throughout Australia. This collaboration involved upgrading device management, enhancing network infrastructure, and implementing advanced communication tools to improve both security and operational efficiency.

Objectives

  • Facilitate Remote Work | Enable staff to work seamlessly from any location.
  • Improve Data Sharing and Collaboration | Develop a unified platform for secure document storage and sharing.
  • Ensure IT System Reliability | Maintain all IT systems in optimal condition through regular servicing.
  • Enhance Network Capabilities | Upgrade network infrastructure for improved remote access and connectivity.
  • Consistent Branding | Implement standardised email signatures for a unified corporate identity.

Solutions

Device Management with Intune

IQPC implemented Microsoft Intune to provide centralised management of Aries Rail’s devices, allowing staff to work seamlessly from any office. Leveraging Microsoft 365 Business Premium, Aries Rail was able to enforce consistent security protocols across all devices. The Standard Operating Environment enabled quick setup for new devices, minimising manual intervention, and ensuring that employees had the necessary resources from day one. Learn more about Microsoft 365 Business Premium.

Migration to SharePoint

IQPC facilitated the migration of Aries Rail’s data to SharePoint, a cloud-based platform that centralises document storage and access. This migration not only enhanced collaboration across various locations but also provided a secure environment for managing sensitive project information, ensuring data integrity and streamlined teamwork.

Regular Onsite Visits

To maintain Aries Rail’s IT infrastructure at peak performance, IQPC conducted regular onsite visits. These visits ensured that servers, network hardware, and other critical systems were routinely assessed and optimised, proactively preventing disruptions that could affect business operations and contributing to system stability.

WAN Upgrade Using Meraki Next-Gen Firewall

IQPC upgraded Aries Rail’s Wide Area Network with Meraki next-generation firewalls. This upgrade significantly improved security, enhanced bandwidth, and optimised data traffic management, leading to better connectivity between offices. As a result, Aries Rail experienced enhanced productivity and reliable, secure communication channels, supporting their expanding operations.

VPN and SD-WAN Setup for Remote OT Programming

IQPC set up VPN and SD-WAN solutions to facilitate Operational Technology programming from remote locations. By using Teltonika industrial-grade routers, Aries Rail’s engineering teams could securely access critical systems, allowing them to execute programming tasks from anywhere in the country. This solution not only provided flexibility but also ensured secure and efficient project execution, meeting industry standards for safety and operational efficiency.

Centralised Email Signatures

IQPC introduced a centralised email signature solution for Aries Rail, ensuring consistent branding across all staff communications. This standardisation enhanced the professional image of the company and reinforced cohesive branding in every external communication.

Benefits

Enhanced Remote Work Capabilities

By using Intune and Microsoft 365 Business Premium, Aries Rail staff gained the ability to work securely from any location, providing greater flexibility and productivity. Centralised device management ensured consistent security across all devices while reducing downtime, allowing new staff to onboard quickly. Features such as multi-factor authentication and conditional access further protected data, enabling employees to concentrate on their work without security concerns.

Optimised Data Sharing

Migrating to SharePoint provided a centralised platform for data storage and sharing, simplifying collaboration for teams regardless of their physical location. Decommissioning outdated server hardware reduced maintenance overhead, freeing up IT resources for more strategic initiatives and ultimately reducing operational costs. This shift allowed teams to focus on higher priorities within the business.

Reliable IT Systems

Regular onsite maintenance ensured that Aries Rail’s IT systems remained reliable and optimised, minimising risks of downtime. Fast resolution of technical issues meant that staff could maintain focus without interruptions, fostering a positive and productive work environment. This proactive approach to IT support also enabled the company to scale operations smoothly and confidently.

Increased Network Performance

The WAN upgrade using Meraki next-generation firewalls enhanced network performance by increasing bandwidth, improving security, and managing data traffic more efficiently. This resulted in reduced latency and fewer network disruptions, allowing for seamless communication between offices and supporting faster decision-making. With reliable network connectivity, Aries Rail’s staff could work with greater confidence and efficiency, ultimately boosting team morale and overall effectiveness.

Secure Remote Access for OT Programming

The VPN and SD-WAN solutions allowed Aries Rail’s engineering teams to securely perform OT programming remotely, ensuring that critical tasks could be completed efficiently without compromising on security. This capability not only increased operational flexibility but also aligned with stringent requirements for Australian critical infrastructure, allowing Aries Rail to maintain service-level agreements effectively.

Consistent Corporate Branding

Implementing a centralised email signature across the organisation ensured all staff communications reflected a cohesive and professional corporate image. This consistency reinforced Aries Rail’s branding and contributed to a strong, unified presence in client interactions.

Conclusion

By implementing modern IT solutions, including centralised device management, SharePoint migration, network infrastructure upgrades, and secure remote access capabilities, IQPC enabled Aries Rail to achieve a robust and efficient IT environment. These enhancements facilitated seamless work across multiple locations, improved collaboration, and ensured a dependable and scalable IT infrastructure that supports future growth.

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